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This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
These furniture are so nice, now I have it in 1 colors. He is so incredibly versatile and can accompany me to everyone. It's sturdy, luxurious, soft and it definitely seems like I paid more for it. I would recommend it to anyone looking for the perfect 'one and done' Luxury Bench!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
Great Congratulation. If you think to find One Allium Way Lesley Upholstered Bench for your family 's birthday. I wish you happy for your shopping.
Main Material: Upholstered Main Material Details: Poly-Velvet Upholstered: Yes Upholstery Color: Beige Upholstery Material: Velvet
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
I love my Luxury Bench and have received countless accolades. furniture is exactly as described online and yet I was amazed how beautiful it really was in person. I would definitely recommend this furniture!
Main Material: Solid Wood Main Material Details: 60% Rubber Wood, 20% Sponge, 15% Mdf, 5% linen Upholstered: Yes Upholstery Color: Linen Upholstery Material: Linen Blend
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Luxury Bench but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.